Who we are
Better Daily Habits is the data controller for the information described in this notice. You can contact us at david@davewellbeing.com.
What we collect and why
- Your contact and delivery details — name, email, mobile number and address, so we can take payment, prepare your order and deliver or hand it over.
- Allergies, intolerances and dietary requirements — so we can tell you whether the product is suitable and prepare it safely. We do not ask for medical histories.
- Subscription and consent records — the plan you chose, the price and payment schedule you agreed to, and the statements you ticked, with the date and time.
- Check-In answers — only if you choose to complete the optional Better Daily Habits Check-In.
- Family enquiry information — parent or guardian details, number of adults and children, children's age ranges and relevant allergies. We collect this only to agree suitable quantities with you before a family subscription starts, and we keep it to the minimum needed.
Children's information
Children's personal information needs extra protection. We ask a parent or guardian to provide age ranges rather than dates of birth, we do not ask for children's names unless it is necessary for a specific delivery, and we only use the information to agree suitable quantities and flag allergies. A parent or guardian must confirm consent before a family subscription is activated.
Payments and recurring billing
Card details are handled by our payment provider and are never stored on our systems. We keep a record of your agreement to the price and payment frequency, and we notify you before your next payment.
How long we keep information
Subscription and consent records are kept for as long as you are a customer and for a reasonable period afterwards to meet our food safety, accounting and legal obligations. Family enquiry information that does not lead to a subscription is deleted once the enquiry is closed.
Your rights
You can ask us for a copy of your information, ask us to correct or delete it, object to how we use it, or withdraw consent where we rely on it. Email david@davewellbeing.com and we will respond within one month. You can also complain to the Information Commissioner's Office.